Shipping policy

Shipping Policy

Effective Date: July 15, 2026

Thank you for shopping with Koraline! We're committed to delivering your order as quickly and smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days.
Orders are processed Monday through Friday, excluding holidays.
Once your order has been processed, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times vary depending on your location and the product ordered.

United States: 7–15 business days
International Orders: 10–25 business days

Please note that shipping times are estimates and may vary due to carrier delays, customs processing, weather, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Koraline may occasionally offer free shipping promotions, which will be clearly stated on our website.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email (when available) so you can monitor your shipment.

Delayed Shipments

While we strive to deliver orders on time, delays may occasionally occur. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly before placing your order.

Koraline is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us at hello@shopkoraline.com within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.

International Orders

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These charges are not included in the purchase price or shipping cost.